Folliderm is committed to implementing measures designed to protect the privacy of those using our services and accessing this website www.folliderm.com. It is clarified that the term “FOLLIDERM” shall include its affiliate and associate companies, directors, officers, employees, or doctors. Although Folliderm respects the privacy of all those who visit our Website and use our online services through computers, mobiles, or otherwise, we do collect certain relevant information from and about our users. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer, and other published guidelines, we do not release personally identifiable information (as described below) about users of this Website without their permission.
This Website is owned and managed by Folliderm . All references to Folliderm shall be deemed to mean a reference to www.folliderm.com. All information and content provided on this Website shall be the sole property of Folliderm, and all rights for distribution are reserved with Folliderm.
This Privacy Policy, our Terms of Service, our Disclaimer, and other published guidelines govern your interaction and use of this Website.
Please note that Folliderm may review its Privacy Policy from time to time as it may deem fit (e.g., to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We strongly suggest that you bookmark and periodically review this page to ensure continuing familiarity and awareness with the most current version of our Privacy Policy.
Folliderm offers online resources designed to provide health, medical, and product-related information and services such as chat with doctors, online discussion forums, communities, counseling services, phone consultations, and e-mail communication. For the said purpose, certain personally identifiable and non-personally identifiable information has to be gathered, relied upon, and used, as described below.
General: When users come to our Website, we collect and aggregate information indicating their home server, but not their email addresses. Such information helps us identify the most popular content and portions of our Website and determine the effectiveness of our various promotional activities. We aggregate such information for internal review, and thereafter, it is superseded by more recent information.
Cookies: We also use “cookies” – that is, small text files placed on your computer’s hard drive/mobile – to help you get faster access to this Website’s contents and to help us determine the type of content you find of interest, the sites to which you link, the length of time you spend at any particular area of this Website, and in particular, Folliderm services you choose to use. Cookies are only read by the server that placed them and cannot execute any code or virus. Cookies allow Folliderm to serve you better and personalize your web-browsing experience. Nevertheless, you can control how and whether cookies will be accepted by your web browser. For more information on how to do this, please refer to the documentation accompanying your browser or third-party websites.
General: In certain areas of this Website, we require that you provide us with personally identifiable information in order to use that portion or those portions of this Website. For instance, the names and contact information of persons who visit our Website are added to our database (presently maintained in Kathmandu, Nepal) so that, for example, they may be contacted in the future regarding Folliderm products, services, or future opportunities. Such contact may occur by email, telephone, or mail, as Folliderm deems appropriate.
Specific: Folliderm may also collect health information about you that you provide while making inquiries/raising queries or during the treatment/responding to our questions and surveys (including but not limited to information pertaining to the ailment described by you, your medical history, pictures, records, etc.).
Billing Information: As some of the services provided by Folliderm are paid services, Folliderm may require additional information pertaining to your contact details, billing address, credit card information, etc. All such information collected is for the purpose of providing consultancy and counseling services to you. We may also collect information from you if you subscribe to any of our regular newsletters.
Providing us with the aforesaid information is optional. However, in some cases, it may not be possible for us to provide the service in question without receiving certain information from you.
Folliderm will use the information received to provide services in the best interest of the users. You agree and understand that apart from Folliderm and its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical systems, may have access to your personal data. Folliderm has not entered into non-disclosure agreements with such third parties. You consent to such persons having access to your information.
We aggregate data on users’ home servers for internal review purposes in order to build higher quality, more useful online services, and better products, e.g., by performing statistical analysis of the collective characteristics and behavior of our users. Following such internal review, such aggregated information is then superseded by more recent information.
Folliderm provides notice to users that personally identifiable (i.e., non-aggregated) information will be collected during the web-browsing process. This Privacy Policy also serves as a notice that such information is collected under those circumstances. Folliderm may use such information to enhance your experience by providing such information to appropriate third parties, including any outsourcers, as reviewed and selected by Folliderm . Additionally, Folliderm shall use the information provided by you to administer and respond to your inquiry. Your inquiry will be researched by our information team, who will respond to the same. Folliderm shall make best endeavors to securely store the information supplied and the response provided. Folliderm may also produce reports on the use of the services utilized by the user to monitor and develop the services. With your permission, academic institutions and/or Folliderm may use your data for case studies, wherein your name, age, ailment, and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt-out of the study.
Folliderm reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a user is in violation of our current or later Terms of Service, Disclaimer, Privacy Policy, or other published guidelines or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. Other causes of release of data may include but are not limited to:
(i) taking precautions against liability issues;
(ii) assisting government enforcement agencies;
(iii) investigating and defending Folliderm against third-party claims or allegations;
(iv) protecting the security or integrity of the Website and/or services provided by Folliderm ; and/or
(v) protecting the rights, property, or personal safety of Folliderm , users of the Website, and any other person.
Folliderm shall be entitled to share your information for business reasons such as the reorganization/divestment of its business through sale, merger, or acquisition. Folliderm will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances.
In order for Folliderm to provide effective consultancy and counseling services, you shall be required to provide full, complete, and updated information pertaining to the ailment (including but not limited to your medical history). Folliderm shall be entitled to presume that the said information provided by you is true, correct, and updated. You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email as per the contact details stated herein. Where offered, you may also update your personal information by modifying information that you previously have entered into forms or data fields on our Website. Please note that Folliderm shall not be responsible in any manner whatsoever for wrong diagnoses and/or prescriptions. We will use reasonable efforts to correct the incorrect information. We use this procedure to better safeguard your information.
Folliderm provides certain services such as bulletin boards, discussion forums, chat rooms, and other interactive areas (“Interactive Areas”) on the Website. Any information you reveal in the Interactive Areas, including but not limited to any public forum, is not subject to this Privacy Policy and can be seen by third parties unrelated to Folliderm . It is therefore important that you carefully consider what information you disclose in these Interactive Areas. Further, Folliderm cannot and does not control the acts and comments of the users of its Website’s services or monitor the accuracy of postings by such users. If communications in such Interactive Areas are not in conformity with the Terms of Service, Disclaimer, or the Privacy Policy, Folliderm shall solely be entitled to investigate the allegation and remove or request the removal of the communication. Folliderm reserves the right (but is not obligated) to edit or delete any communication posted on the Website, regardless of whether such communication violates these standards for content. The views expressed by the users of this Website (including but not limited to the Interactive Areas) are those of the users, and Folliderm does not subscribe to or agree with the contents therein in any manner whatsoever. Folliderm cannot and does not assume any responsibility for any actions or omissions of third parties, including other Website users, and the manner in which they might use information received from Folliderm. In the event that you encounter any user who (a) is improperly collecting or using information about you or other users; or (b) making inappropriate comments or remarks, please contact us at:
email: [email protected] or
call: +977-9851110443, +977-1-5970790.
Folliderm will take reasonable steps to protect your personal information as it is transmitted from your computer and/or mobile to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration, or destruction. Due to the nature of online consultancy, chat, and counseling, it is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources. You must promptly notify Folliderm of changes to:
(a) your account or membership number;
(b) your address; and
(c) any other information as you may deem fit (including but not limited to information pertaining to your health).
You must also promptly notify Folliderm if you become aware of any actual or potential breach of security, such as the unauthorized disclosure or use of your member identification, username, or password, etc. We will be mailing you newsletters and updates from time to time, and you agree and understand that this will not be in violation of the Privacy Policy herein.
In the event that you access any third-party website through this Website, Folliderm highly recommends that you consult the respective privacy policy, disclaimer, and terms of use of that website. These links are provided solely as a convenience to you and not as an endorsement by Folliderm of the content on such third-party websites. Folliderm does not and cannot control the contents and activities of other websites.
Protecting the privacy of children is very important to Folliderm, and in furtherance of this, it does not collect or maintain information at the Website from those under 18 (eighteen) years of age. No part of its Website is structured to cater to minors.
This Website and e-mails received by you may include surveys that seek your feedback on the services provided to you by Folliderm. This information is used to improve our services and identify Website and service enhancements. By providing Folliderm with any information or ideas, you acknowledge that Folliderm is free to use this feedback for any purpose whatsoever, without any compensation to you.
By using the Website, you agree that the terms set out in this Privacy Policy are reasonable. If you do not think they are reasonable, you must not use this Website. You fully and completely understand the contents herein and agree to the same. You are acting of your free will and consent to the contents herein.
Should you have other questions or concerns about this Privacy Policy, please email us at [email protected] or call +977-9851110443, +977-1-5970790.